John Birch Strategy & Business Development Manager at Screen Systems

Subtitling, Captioning and Artificial Intelligence

The production of captions and subtitles is a creative activity with a clear relationship to speech and linguistics. The use of automated speech recognition (ASR) systems based upon ‘artificial intelligence’ (AI) has created possibilities for producing captions and subtitles that did not previously exist. There are general aspects that arise from using ASR that will […]

24/09/2019

Speechmatics team at IBC showcasing Advanced Punctuation feature for use in speech to text transcription

Speechmatics brings Advanced Punctuation to IBC 2019

The largest media show in Europe Last week, the Speechmatics team were in Amsterdam for IBC 2019. IBC is the world’s most influential media, entertainment and technology show attracting over 57,000 attendees and 1,700 exhibitors. Feature-rich speech technology This year, Speechmatics showcased the recently launched Advanced Punctuation feature for use in speech-to-text transcription. The feature […]

23/09/2019

Robot acting as a digital assistant for businesses

The Role of Digital Assistants in Business Environments

Recently, I read a blog by a former colleague of mine at Citrix, James Bulpin. The blog was titled ‘The future of the workplace virtual assistant‘ and addressed the consumer use of virtual assistants and how this trend is likely to extend into a commercial setting. In fact, the article cites from Gartner that “25 […]

13/08/2019

Scrum Master working on project delivery with team in technology company

What it takes to be a Scrum Master at Speechmatics

Being a Scrum Master at Speechmatics is a challenging and varied role, especially in a fast-paced industry like speech technology. I joined Speechmatics over a year and a half ago and in that time, I’ve been involved in a number of projects, each exposing me to new experiences and opportunities to learn and develop both […]

09/08/2019

Speechmatics' Flock event where employees came to align on the company strategy

We’re Stronger Together – Speechmatics Flock 2019

The Speechmatics team recently held an offsite event at the Varsity Hotel in Cambridge to get together in an informal environment to align on the company strategy. The theme of the event was ‘stronger together’ and that sentiment was echoed throughout the entirety of the day. The event was split into several talks, informal chats, […]

29/07/2019

Contact centre agent dashboard providing key information to improve customer experience

How Contact Centres can improve Customer Experience using Interaction History

Interactions with contact centres can be massively frustrating, but they shouldn’t have to be. Recently, I had a negative experience with a contact centre which could have easily been avoided. Something as simple as having my call captured and used in an interaction history dashboard could have significantly improved my customer experience and ultimately stopped […]

26/07/2019

John Milliken, CEO of Speechmatics, speaking about company culture and productivity in BT podcast

Reinventing the Workplace Culture to Improve Productivity

Speechmatics’ CEO, John Milliken, was recently involved in a Podcast from BT hosted by Kate Russell, the star of the BBC’s tech show, Click. The podcast addresses the importance of company culture and how it can help to improve employee productivity. In this episode, John discussed: Ways to manage the work-life balance of the always-on […]


Michel presenting about go modules and the athens project at Cambridge go meetup

How to speed up your projects using the Athens Project 

This month, we hosted our monthly Go meetup at our offices in Cambridge, welcoming the programming community to come and learn more about the up-and-coming language. The meetup is a fantastic opportunity for people of all knowledge levels and experience with Go to come and learn more about its application and to network with like-minded […]

05/07/2019

London Tech Week cover image from the AI Summit

Talking AI at London Tech Week 2019

Last week was London Tech Week, a week that aims to unite tech and talent in a world-class hub of innovation. There were lots of emerging themes for conversation throughout the week, including Connecting Global Markets, Cybersecurity and Digital Transformation. Although all topics provided lots of excitement amongst the Speechmatics team, I had a particular […]

19/06/2019

Speechmatics and Frontier volunteering at ChYpPS youth coding group in Cambridge

Children Master Scratch at ChYpPS Coding Club

Having formed a partnership with ChYpPS youth group last year, Speechmatics now delivers monthly coding workshops for children involved in the Cambridge-based community. This month, I was joined by two volunteers from Speechmatics as well as Laura and Stuart from Frontier Developments. Together, we delivered a coding workshop for the local children at Brown’s Field […]

18/06/2019

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