Build custom Voice AI experiences
Build custom Voice AI experiences
Powered by the best ears in the business, our voice agent stack delivers unparalleled performance and scale.
Why use Flow for your voice agent?
Hear the right words Improve our best-in-class accuracy and recognize new words without needing any model-tuning with our dynamic Custom Dictionary.
Built for the real world Industry’s first speaker locking mechanism - lock on and listen to the right speakers and ignore the rest - goodbye to distractions & expensive noise suppression.
Your data Use our GDPR, SOC2 & HIPAA compliant SaaS or host on-prem, allowing you to scale without compromising on data sovereignty.
Uncompromised, enterprise-level security
Uncompromised, enterprise-level security
Speechmatics protects data using industry-leading security tools and controls, minimizing any risk of a breach.

GDPR
We make it easy for customers to comply with privacy and compliance directives such as the EU General Data Protection Regulation (GDPR) - see our Privacy Policy for further information.
FAQs
How do I get started? Do you offer a free trial?
Developers can get up and running within minutes. Our technology is platform-agnostic, so you can build it once and deploy it everywhere. Get started with your free account in minutes or talk to an expert and let us show you how we can help bring your voice AI strategy to life.
How does Speechmatics ensure privacy & security?
Flow is provided through Speechmatics-hosted infrastructure, ensuring that all voice data and processing is done securely. This eliminates the need to send sensitive information to third-party cloud services.
Can I customize Flow for my use case? Can it integrate with my systems?
Yes, Flow can be tailored to understand industry-specific terms and adapt to various use cases. Its flexible architecture allows for customization to meet the unique needs of different enterprises. Work with us!
What is the roadmap for adding new languages and dialects to Flow?
We are continuously expanding our language support.
Our current focus is on increasing the coverage of Flow within various dialects and accents in our existing 55+ languages, with plans to add 5-10 new languages annually based on market demand.
We’re developing more innovative diarization models to improve our ability to handle increasing numbers of speakers & improve robustness in crowded environments.
How is Flow different from a voice assistant?
Flow, itself, is not an assistant – it is a toolset for building conversational AI experiences into other products.
It enables any company looking to integrate speech interactions into its products to benefit from Speechmatics market-leading accuracy, real-time ASR and speaker diarization. In short, it’s a one-stop-shop for adding speech into products.
In theory, Flow could act as the voice ‘layer’ for an infinite number of different AI assistants.