Speechmatics combines with Genesys Customer Experience Platform to deliver accurate speech recognition technology at scale.

Speechmatics’ any-context speech recognition engine launches on the Genesys AppFoundry

Speechmatics combines with Genesys Customer Experience Platform to deliver accurate speech recognition technology at scale. Speechmatics has announced its any-context speech recognition engine is now available on the Genesys® AppFoundry, the industry’s largest dedicated marketplace focused on customer experience solutions. The AppFoundry allows Genesys customers from all market segments to discover and rapidly deploy a […]

19/11/2020

Speechmatics’ Global Spanish speech recognition lanaguage pack rivals competitors in accuracy across a range of accents and dialects.

Speechmatics launches industry-first Global Spanish language pack for automatic speech-to-text transcription at scale

Speechmatics’ Global Spanish model rivals automatic speech recognition (ASR) competitors and delivers the highest levels of accuracy across the largest set of accents and dialects in the market. Speechmatics, a UK leader in any-context speech recognition technology, today launches the first Global Spanish language pack on the market that supports all major Spanish accents. Global […]

12/11/2020

Speechmatics partners with Nuix to bring highly accurate, secure speech recognition technology to enterprise eDiscovery teams

Speechmatics and Nuix bring accurate any-context speech recognition to enterprise eDiscovery teams

The partnership helps accurately transform voice data into actionable insights for enterprise eDiscovery teams. Speechmatics, a UK leader in any-context speech recognition technology announces its partnership with Nuix, the creator of innovative software that transforms data into actionable intelligence. Together, Speechmatics and Nuix are bringing highly accurate, secure speech recognition technology to businesses through an […]

10/09/2020

Speechmatics and Prosodica partner to to deliver better caller experiences to enhance customer care and improve customer experiences

Speechmatics and Prosodica partner to create better caller experiences using any-context speech recognition

Speechmatics, a UK leader in any-context speech recognition technology, and Prosodica, a provider of innovative voice and audio analysis technology and a subsidiary of Vail Systems, have today announced their partnership to deliver better caller experiences to enhance customer care and improve customer experiences. Prosodica develops analytics applications that are delivered through Vail Systems’ carrier […]

25/08/2020

Speechmatics and Veritone collaborate to offer secure transcription to customers to transform voice data into valuable insights at scale.

Speechmatics and Veritone unveil availability of secure transcription as a cognitive service within Veritone’s aiWARE™ Government operating system for AI

Accurately transcribing voice data into valuable insights at scale within secure environments, including Veritone’s US government FedRAMP environment. Speechmatics, a UK leader in any-context speech recognition technology has announced that Veritone, Inc. (Nasdaq: VERI), the creator of the world’s first operating system for artificial intelligence, aiWARE™, now offers secure transcription capability as a cognitive service […]

11/08/2020

Speechmatics and Puzzel partner to transform customer experiences using any-context speech recognition

Speechmatics and Puzzel partner to transform customer experiences using any-context speech recognition

Turning voice data into actionable insights for improved customer interactions. Speechmatics, a UK leader in any-context speech recognition technology and Puzzel, leading European Contact Center as a Service (CCaaS) provider, have partnered to transform customer experiences in contact centers through Puzzel’s Agent Assist technology. Agent Assist is an integral part of the Puzzel Customer Service […]

01/07/2020

Speechmatics and Daisee partner to deliver voice data insights at scale to protect businesses and mitigate risk 

Speechmatics and Daisee partner to deliver voice data insights at scale to protect businesses and mitigate risk 

Enabling businesses to gain control of their voice data at scale. Speechmatics, a UK leader in any-context speech recognition technology has partnered with Daisee, leading provider of speech analytics software, to enable businesses to understand and focus on the customer calls that matter through speech and sentiment analysis software, Lisa. Lisa provides speech and sentiment […]

23/06/2020

image of graphs representing banking and finance sector

Speechmatics secures place in the ING Labs Brussels 2020 cohort to demonstrate the value of innovation with voice

Seven scale-up companies selected to support the development of new services and a PoC. Speechmatics, the UK leader in any-context speech recognition technology, today announced its place as one of the seven scale-up companies to be part of ING Labs Brussels. Through the program, Speechmatics are looking to demonstrate the value of powering applications that require mission-critical, […]

06/05/2020

lots of hexagons symbolising product update incorporating United States instance for cloud offering

The Speechmatics cloud offering is now available in the United States

The Speechmatics cloud offering for cloud-based transcription hosted in Azure Kubernetes Service (AKS) has been extended with instances in Europe and now the United States. The US instance delivers low latency, scalable and elastic support of dynamic volume loads as well as an additional level of geographic redundancy. The cloud offering provides full Speechmatics feature […]

05/05/2020

lots of hexagons symbolising product update incorporating real time containers

New real-time container available for efficient, scalable transcription

Real-time transcription is available as a container as well as a virtual appliance. Organizations from a range of sectors and verticals are looking to utilize new technologies and machine learning to power their solutions through the inclusion of products like automatic speech recognition (ASR). The capabilities of ASR help to optimize products and solutions, deliver […]


     

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