Speechmatics partners with Nuix to bring highly accurate, secure speech recognition technology to enterprise eDiscovery teams

Speechmatics and Nuix bring accurate any-context speech recognition to enterprise eDiscovery teams

The partnership helps accurately transform voice data into actionable insights for enterprise eDiscovery teams. Speechmatics, a UK leader in any-context speech recognition technology announces its partnership with Nuix, the creator of innovative software that transforms data into actionable intelligence. Together, Speechmatics and Nuix are bringing highly accurate, secure speech recognition technology to businesses through an […]

10/09/2020

Speechmatics and Prosodica partner to to deliver better caller experiences to enhance customer care and improve customer experiences

Speechmatics and Prosodica partner to create better caller experiences using any-context speech recognition

Speechmatics, a UK leader in any-context speech recognition technology, and Prosodica, a provider of innovative voice and audio analysis technology and a subsidiary of Vail Systems, have today announced their partnership to deliver better caller experiences to enhance customer care and improve customer experiences. Prosodica develops analytics applications that are delivered through Vail Systems’ carrier […]

25/08/2020

Speechmatics and Veritone collaborate to offer secure transcription to customers to transform voice data into valuable insights at scale.

Speechmatics and Veritone unveil availability of secure transcription as a cognitive service within Veritone’s aiWARETM Government operating system for AI

Accurately transcribing voice data into valuable insights at scale within secure environments, including Veritone’s US government FedRAMP environment. Speechmatics, a UK leader in any-context speech recognition technology has announced that Veritone, Inc. (Nasdaq: VERI), the creator of the world’s first operating system for artificial intelligence, aiWARE™, now offers secure transcription capability as a cognitive service […]

11/08/2020

Speechmatics and Puzzel partner to transform customer experiences using any-context speech recognition

Speechmatics and Puzzel partner to transform customer experiences using any-context speech recognition

Turning voice data into actionable insights for improved customer interactions. Speechmatics, a UK leader in any-context speech recognition technology and Puzzel, leading European Contact Center as a Service (CCaaS) provider, have partnered to transform customer experiences in contact centers through Puzzel’s Agent Assist technology. Agent Assist is an integral part of the Puzzel Customer Service […]

01/07/2020

Speechmatics and Daisee partner to deliver voice data insights at scale to protect businesses and mitigate risk 

Speechmatics and Daisee partner to deliver voice data insights at scale to protect businesses and mitigate risk 

Enabling businesses to gain control of their voice data at scale. Speechmatics, a UK leader in any-context speech recognition technology has partnered with Daisee, leading provider of speech analytics software, to enable businesses to understand and focus on the customer calls that matter through speech and sentiment analysis software, Lisa. Lisa provides speech and sentiment […]

23/06/2020

image of graphs representing banking and finance sector

Speechmatics secures place in the ING Labs Brussels 2020 cohort to demonstrate the value of innovation with voice

Seven scale-up companies selected to support the development of new services and a PoC. Speechmatics, the UK leader in any-context speech recognition technology, today announced its place as one of the seven scale-up companies to be part of ING Labs Brussels. Through the program, Speechmatics are looking to demonstrate the value of powering applications that require mission-critical, […]

06/05/2020

lots of hexagons symbolising product update incorporating United States instance for cloud offering

The Speechmatics cloud offering is now available in the United States

The Speechmatics cloud offering for cloud-based transcription hosted in Azure Kubernetes Service (AKS) has been extended with instances in Europe and now the United States. The US instance delivers low latency, scalable and elastic support of dynamic volume loads as well as an additional level of geographic redundancy. The cloud offering provides full Speechmatics feature […]

05/05/2020

lots of hexagons symbolising product update incorporating real time containers

New real-time container available for efficient, scalable transcription

Real-time transcription is available as a container as well as a virtual appliance. Organizations from a range of sectors and verticals are looking to utilize new technologies and machine learning to power their solutions through the inclusion of products like automatic speech recognition (ASR). The capabilities of ASR help to optimize products and solutions, deliver […]


lots of hexagons symbolising product update incorporating number recognition for use in speech to text transcription

Consistent transcription of numbers improves contextual understanding of conversations

Number recognition: at a glance The first step in sophisticated number recognition is to recognize and transcribe numbers less than 10 (0-9) in English in a predictable, standardized and consistent format.   Description Number recognition is a notoriously difficult problem in automatic speech recognition (ASR). Unlike words where there is only a single way to […]


smart guide detailing how contact centers can improve customer experience using voice technology

Speechmatics publishes new guide providing ten recommendations for contact centers to maximize voice technology for better customer interactions

Speechmatics, a UK leader in any-context speech recognition technology, today announced a new guide giving recommendations to contact centers on how to derive more value and insights from their customer and operator interactions using mission-critical, accurate speech recognition. The guide was inspired by findings in a recent Speechmatics report – The State of Voice in […]

16/04/2020

     

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