What does Speechmatics do?

Speechmatics provides speech technology and Voice AI for enterprises, offering accurate Speech-to-Text, Text-to-Speech, and Voice Agent solutions. Our models understand every voice and accent across 55+ languages, helping businesses unlock the full potential of voice data.

How accurate is Speechmatics Speech-to-Text?

Speechmatics delivers best-in-market accuracy, achieving up to 99% word accuracy and 96% medical keyword recall in industry benchmarks. Our models handle multiple accents, noisy environments, and multi speakers with ease.

What makes Speechmatics Text-to-Speech different?

Our low-latency Text-to-Speech (TTS) delivers lifelike, human-sounding voices with sub-150ms latency that is ideal for real-time conversations. Developers can stream natural speech in multiple voices and deploy it in the cloud, hybrid, or on-prem for privacy and control.

Can I build real-time voice agents with Speechmatics?

Our voice AI enables developers to build real-time voice agents that listen, understand, and respond naturally. Plug in fast with a flexible API and native integrations to power your AI voice agents.

Which industries use Speechmatics?

Speechmatics is trusted by organizations in media, healthcare, contact center, finance, education, and accessibility. Our technology powers transcription, translation, call analytics, and voice AI applications worldwide.

AI-first hype gives way to reality: New Speechmatics report reveals what’s actually working in AI

Cambridge, UK — 3 June 2025

After a wave of bold “AI-first” announcements from major tech players, many are now scaling back.

As the AI gold rush slows, a new report from Speechmatics explores what’s actually working — and where the real value lies.

Titled The Voice AI Reality Check: Frontline Perspectives for Enterprise in 2025, the report zeroes in on one of the fastest-evolving areas of AI: Voice AI.

Built on interviews with leaders across healthcare, compliance, media, public services, and research, it reveals a clear shift from flashy demos to embedded, operational AI — where tools assist humans, deliver measurable ROI, and quietly power core infrastructure.

Key findings from the report include:

Assistive over autonomous The most effective deployments augment people rather than replace them. Assistive agents are driving real ROI.
Multilingual as standard Real-time code-switching is now a baseline requirement, not a bonus.
Accuracy is make-or-break With growing global concerns over AI hallucinations, precision is essential — especially in compliance-heavy environments.
Voice as infrastructure Quietly embedded tools are outperforming headline-grabbing features.

Rather than betting on speculative demos, successful enterprises are treating Voice AI as critical infrastructure. It’s being embedded into workflows that demand speed, accuracy, and trust — from noisy control rooms to multilingual contact centers.

The report closes with future-looking predictions, outlining the rise of emotionally intelligent, adaptive, and natively multilingual voice systems — and offers guidance on what enterprises must prioritize next.

👉 Download the full report

Media enquiries Mieke Kyra, Content Lead mieke.smith@speechmatics.com