Blog - Use Cases

Nov 15, 2022 | Read time 4 min

How to Make Virtual Meetings Accessible for All

Meeting Platform Experts, Reggie Mitchell and Rupert Lambert, guide you through the best ways to both differentiate your solution and make virtual meetings accessible for all.

Reggie Mitchell

Account Executive

Rupert Lambert

Account Executive

Meeting Platforms are being used more and more as an essential way to connect us all. Whether it’s staff talking to their fellow colleagues, sales meetings with potential clients, or educators teaching the next generation, the ability to do so from anywhere in the world has become so familiar it’s now the norm. It’s such a huge market that earning revenues of around USD 27.19 billion are predicted by the end of 2028.

For those who provide services to Meeting Platforms, there’s a question of confidence. In such a competitive market, is your speech-to-text service driving business value differentiation across the market? Does your solution provide accessibility for all? If it doesn’t, we’re here to show you how it can.

Opt for Multi-Language Tech

Where work, business and education used to be separated by location, they’re now united over Meeting Platforms. The barriers that once existed in terms of country have evaporated, making it possible for a truly global workforce to come together. In this world, your speech-to-text has to be able to work for everyone.

At Speechmatics, our speech-to-text technology is available in 48 languages, supporting over half the world’s population. Where possible, we include accents and dialects within our language packs to improve accuracy across the board. In a recent study, we recorded a 45% reduction in speech recognition errors for African American voices compared to Google and Amazon. With our best-in-class speech-to-text, no matter where you are, we’ve got you covered.

Choose Speed and Accuracy

We know inaccurate meeting notes can be costly and damaging for businesses. But slow speech-to-text can be limiting in its own way, leading to a lack of inclusion. So, while we’ve always put accuracy at the forefront of our approach, we make sure we balance that with speed.

This is particularly evident in our recently released Real-Time SaaS offering, where we’ve been able to provide a low-risk, high-reward approach to speech-to-text offering both fast results and highly accurate output, deployed within a public cloud environment. We even offer a unique sliding scale so you can balance accuracy with speed, making our real-time offering highly adaptable unlike other players in the industry. We want to open up our technology to every size of business, giving more users access to the most accurate and fast speech-to-text currently available.

Leave No-One Behind

If businesses want to include those who can’t attend meetings, they have to be confident the solution you provide them with is robust. Targeted for notetaking and sales analytics in business and enterprise calls, we offer a number of different features to improve your solution, including Advanced Punctuation to make meeting notes as accurate and reflective of human conversation as possible.

With our Speaker and Channel Diarization, we’re able to accurately identify who’s speaking and when, which means improved data and insights for the teams you serve to make the right decisions. And again, thinking from a global perspective, our Language Identification feature allows users to automatically determine the predominant language in a media file.

Save Time and Money

Speechmatics can process an hour-long file in under 5 minutes, enabling vast amounts of data to be processed quickly at a fraction of the cost of human transcription. We can confidently reduce costs for your customers and help them avoid costly fines with batch transcription for archived audio data.

As the only speech-to-text vendor on the market offering cloud and secure on-premises deployments in both real-time and for pre-recorded media, you’ll be able to offer your customers a tech stack that suits their business model. Flexible with an open and accessible architecture, Speechmatics API is easy to integrate in 6 simple steps.

As online meetings become the standard, solution providers have to consider if they’re in the best place to capitalize on this monumental growth. With easy integration of best-in-class speech-to-text, you’ll push your Meeting Platform solutions to the next level. Without it you’ll be left behind.

Book a meeting today with a Meeting Platform specialist and we’ll give you the tools you need to differentiate your Meeting Platform solutions in the market and help you deliver on constantly evolving customer expectations.

Reggie Mitchell and Rupert Lambert – Meeting Platform Experts

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