Blog - Company

Aug 11, 2020 | Read time 1 min

Speechmatics and Veritone unveil availability of secure transcription as a cognitive service within Veritone’s aiWARE™ Government operating system for AI

Speechmatics and Veritone collaborate to offer secure transcription to customers to transform voice data into valuable insights at scale. Try our portal out today!

Speechmatics, a UK leader in any-context speech recognition technology has announced that Veritone, Inc. (Nasdaq: VERI), the creator of the world’s first operating system for artificial intelligence, aiWARE™, now offers secure transcription capability as a cognitive service within Veritone’s aiWARETM operating system for AI.

With this announcement, Speechmatics’ award-winning technology enables Veritone customers with strict security requirements to turn unstructured voice data into actionable insights which were previously inaccessible.

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Organizations and enterprises around the world are automating their processes and workflows to streamline business operations and accelerate business growth.

The aiWARETM operating system is the first solution on the market to offer hundreds of cognitive services in one place. The system surfaces valuable insights from high volumes of structured and unstructured data at scale. Speech recognition technology is essential to converting unstructured voice data into text to then enable analysis and actionable insights of data. By creating valuable insights from voice data, customers can make better data-driven decisions, improve efficiency, surface new opportunities and manage compliance risks.

Whether it is in real-time or through post-processing of archived voice data, the combination of aiWARETM and Speechmatics produces searchable, actionable data that can be surfaced quickly and at scale, decreasing overall operational costs, boosting quality of service and increasing the bottom-line for organizations.

Jon Gacek, Head of Government, Legal and Compliance at Veritone said:

“Automatic speech recognition (ASR) technology adds tremendous value to aiWARE™ and the applications built upon it, taking unstructured voice data and turning it into actionable insights and data. With technology from innovators like Speechmatics available as a cognitive service within aiWARE™, we are giving our customers access to highly accurate speech-to-text, and high-quality, real-time transcription functionality.”

Jeff Palmer, VP at Speechmatics said:

“Only in the last few years has speech-to-text technology become accurate enough for businesses to truly utilize, incorporate it as part of their business workflows and deliver material benefits. Speechmatics is the most accurate, any-context speech recognition engine on the market, whilst also offering a broad range of languages and the secure, on-premises deployments that are essential for our customer’s needs.

Veritone offers the most comprehensive operating system for AI in the market so naturally, we are thrilled to be partnering with them. Veritone’s FedRAMP Authority To Operate (ATO) means we are able to operate fully across both Veritone’s US federal government and worldwide commercial customer base securely and accurately as a cognitive application.”

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