At Speechmatics, we are committed to providing the highest quality products and services to our customers through new technology and product innovation. To do this, we know that technology and products must evolve to continue to meet the demands of our customers.

All technology products eventually reach their end of life, requiring tough business decisions to discontinue availability and maintenance. However, this enables resource to be directed in new and exciting services.

What does this mean for me?
  • Sunset – Access to and support for this Speechmatics’ transcription web portal will cease on Wednesday, 30 September 2020.
  • Purchasing credits – Users may continue to purchase new credits and use new and existing credits until Wednesday, 30 September 2020. All unused credits, whether purchased prior to or in the period up to Wednesday, 30 September 2020 will expire.
  • How do I transcribe my files when you sunset this service? – Don’t worry we’ve got you covered! The Speechmatics partner marketplace will show you lots of partners powered by Speechmatics that can help you with your transcription needs. Want to know how you can become a partner? Please reach out to the commercial team
  • Contracted partners – This will not affect Speechmatics contracted partners at this time. However, for more information about our latest services and what this could mean for you in the future please reach out to the commercial team.

If you have any additional questions, please contact the Speechmatics support team who will be happy to help.

The Speechmatics Team

     

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