The current explosion in unstructured speech data – alongside an acceleration towards fully-inclusive automatic speech recognition – has transformed the future for Contact Center solutions. The potential for the right speech-to-text to reduce your costs, improve your agent retention and automate, old manual processes has never been greater. With several of our high-profile users within this industry, we know Contact Centers are under enormous pressure to reduce costs across the board – be that in automation, agent retention or simply in avoiding compliance fines.
Speechmatics exists to understand every voice. Offering its speech-to-text API engine for solution and service providers to integrate into their stack irrespective of their industry or use case. Businesses use Speechmatics around the world to accurately understand and transcribe human-level speech into text regardless of demographic, age, gender, accent, dialect or location. Join the Speechmatics team and guest Mariano Tan, President & CEO Prosodica to discuss the value of using speech-to-text for Contact Center solutions.
Tuesday, 25 October - 16:30
Topic: Adding Value for Contact Center Solutions Using Speech-to-Text
When: Tuesday 25th October at 16:30 GMT
Who: Our host, Ricardo Herreros-Symons & star guest, Mariano Tan, President & CEO of Prosodica
Make sure you join the conversation and secure your attendance by clicking on the link below, and we'll see you on the 25th October.
Sign up to our free speech-to-text SaaS Portal and we’ll guide you through the integration of our API. We pride ourselves on offering the best support for your business needs. If you have any questions, just ask.