Conference
27 - 28 November

Call and Contact Centre Expo

In the speech business? So we are. Connect with the Speechmatics team at Call & Contact Centre Expo this November.
27 - 28 November
09:30 GMT
ExCel London
Blair RobertsonAccount Executive
Lafee LoAccount Executive

Transforming Customer and Agent Experiences with Cutting-Edge Speech Technology

Don't miss the Speechmatics team at the Call and Contact Centre Expo. who will be showcasing the latest in Speech Intelligence that will shape the future of call and contact centres.

Speechmatics is excited to return to the ExCel in London for the Call & Contact Centre Expo. 

If you're looking to transform both customer and agent experiences by leveraging the power of speech technology—covering compliance, insights, understanding, analytics, and more—this is the event for you. 

The conference will showcase the latest and most effective technologies, strategies, and advancements for contact center professionals aiming to excel in customer engagement.

We also have an exclusive code for Speechmatics guests and prospects to register for a complimentary visitor pass. When checking out, please use the code IBC7654 and join us as our guest to this fantastic event.

Discover the latest trends shaping the future of call and contact centres with expert seminars, panel debates and live demos.

We recently discussed this very topic and you can catch part of the conversation here.


To find out more how Speechmatics can support CCaaS companies then make sure you secure your place at the Call & Contact Centre Expo.

What is the Call and Contact Centre Expo?

The Call and Contact Centre Expo is the premier event for professionals in the contact and call centre industry. This event gathers technology pioneers who are transforming the sector and business leaders focused on improving customer experiences, blending two critical facets of customer service.

Participants can explore the newest trends influencing the future of contact and call centres through comprehensive seminars, engaging exhibition stands, and live product demonstrations. Whether you are directly involved in the industry, part of a call centre team, or work for a company that supplies technology to call centres, this annual event is a must-attend.

What are the event details?

  • Date: 27 - 28 November 

  • Time: 09:30 - 17:00

  • Location: ExCeL London, Royal Victoria Dock, 1 Western Gateway, London. E16 1XL  

  • Dress Code: Smart Casual 

In Case You Can't Make It