Industry Reports

Trends and predictions for voice technology in 2021

Discover exclusive insights from C-Level professionals about the applications of voice technology in 2021 and to learn about our predictions for the future. Download our report to learn how COVID-19 has impacted the rate of adoption of voice technology and how businesses and consumers will be using it in the future.

Trends and predictions for voice technology in 2020

Learn from technology professionals and industry experts about their trends and predictions for voice technology in 2020 and beyond. Download our report to learn how companies will utilize any-context speech recognition to rapidly build innovative applications.

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Trends and predictions for voice technology in the media and entertainment industry in 2021

Learn from C-Level media professionals about the applications of voice technology within media and entertainment in 2021. Download our report to learn how COVID-19 has impacted the rate of adoption of voice technology in the media and entertainment industry and how businesses and consumers will be using it in the future.

The state of voice in the contact center industry

Learn from contact center professionals about how they are using voice technology within their businesses. Download our report to learn how contact center companies are utilizing voice technology to improve operational efficiencies.

The state of voice in the media and broadcast industry

Learn from media professionals about the state of voice in the media industry. Download this report to learn how media and broadcasting companies are utilizing voice technology to impact business objectives and create competitive advantages.

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Guides

The Ultimate Guide To Speech-To-Text

Speechmatics is making voice inclusive and accessible to everyone in the world. Download our guide to see inside Speechmatics’ deep learning engine and learn why you should add speech-to-text to your product.

How To Improve Your Customer Experience

10 ways using voice technology in your contact center can improve customer experience. Download our Smart Guide to learn how companies are using voice technology to improve their customer experience.

The Language Of NPS

How voice technology is improving and advancing customer experience metrics such as NPS and CSAT. Download our Mini Guide to learn how companies are using voice technology to understand Net Promoter Score and Customer Satisfaction data.

How Voice Technology Can Protect Your Business

10 ways using voice technology for regulatory compliance can protect your business and customers. Download our Smart Guide to discover how you can protect your business and customers using voice technology.

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How To Collect, Discover And Review Voice Data Using Voice Technology

5 benefits of using voice technology to support your corporate governance. Download our Smart Guide to discover how to collect, discover and review voice data to support your corporate governance strategy.

Mock up of Smart Guide for discovering 5 benefits of using voice technology to improve and amplify your digital and media asset management workflows.

How to Amplify your Digital & Media Asset Management using Voice Technology

5 benefits of using voice technology for digital & media asset management. Download our Smart Guide to discover the benefits of using voice technology for your digital asset management workflows.

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Whitepapers and eBooks

Mockup visual for The Ultimate Guide to Speech-to-Text

The Ultimate Guide to Speech-to-Text Technology

Download our guide to take a sneak-peek inside the Speechmatics speech-to-text engine and learn why you should add speech-to-text to your product and how easy it is to do.

Mock up image of Global English, a single-English language model which supports all major English accents and dialects for use in speech to text transcription

The Speechmatics approach to Global English

Read about how we have developed a single English language model, Global English, to support all English accents for use in speech-to-text.

Mock up of whitepaper for Global Spanish, an accent-independent language pack supporting all major Spanish accents and dialects for use in speech-to-text transcription.

The Speechmatics approach to Global Spanish

Read about Global Spanish, a single Spanish language pack supporting all major Spanish accents and dialects for use in speech-to-text transcription.

Speechmatics has developed an innovative machine learning framework called The Automatic Linguist (AL) to rapidly build languages for speech recognition.

AL – The Automatic Linguist

Find out more about our machine learning framework for building and adapting languages models with success.

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Understanding Live Automatic Captioning Quality

Learn about the differences between automatic captioning and human captioning, what makes high-quality captioning and what speech recognition features are critical to live captioning.

How to make the most of data surplus

Have you been wondering about what to do with all your data? In this eBook, we explain how to make the most of a data surplus.

How to deploy machine learning in production

In this eBook you will find out how you can help your business deliver machine learning into production so that you and your customers can use it.

How to make the most of machine learning

Want to learn about the key differences between machine learning, artificial intelligence and statistics? Download our eBook to learn how to make the most of machine learning.

 

How to build a streaming DataLoader with PyTorch

In this eBook we deep dive into the new dataset classes in PyTorch 1.2. Download our eBook to learn how you can use PyTorch to build a streaming DataLoader.

mock up of eBook detailing how contact centers are improving customer experience by creating better agent experiences using voice technology.

The Power of Voice Data in Contact Centers

In this eBook, we give insights into how to create happy customers, engaged agents and better outcomes using voice technology in your contact center. Download our eBook to learn how to improve your customer experience.

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