Case Study - AI Media

Delivering 120X more content with voice AI

Discover how AI-Media is powering live content through cutting-edge AI-powered transcription, built on Speechmatics’ industry-leading voice AI technology.

The Company

AI-Media is a global enterprise leader in AI-powered media solutions, specializing in real-time transcription, translation, and captioning.

Founded by Tony Abrahams and Alex Jones, the company has evolved from its roots in accessibility services to become a driving force in enabling broadcasters, event producers, educators, and governments to expand their reach and engagement through cutting-edge AI technology.

Today, AI-Media delivers services to major broadcasters, governments, and education providers globally, scaling up to deliver 120 times more content in 2025 than they did just five years prior.

The Challenge

As demand for high-quality, scalable captioning surged, particularly for live content, AI-Media needed a speech-to-text engine that could integrate seamlessly into broadcast workflows, without compromising accuracy or accessibility.

Key requirements included:

  • High accuracy and low latency for live transcription

  • Consistency across diverse languages and content types

  • Real-time adaptability to domain-specific terms (e.g. place names, sport teams)

  • Compatibility with their cloud-based Lexi and iCAP platforms

The Solution

AI-Media integrated Speechmatics’ transcription engine into Lexi 3.0, their next-gen, AI-powered captioning service. 

Delivered via the iCAP network, this setup allows customers to instantly benefit from Speechmatics’ latest updates – regardless of when their hardware was purchased.

The engine proved particularly powerful for live use cases, where Speechmatics outperformed other vendors.

(Source: AI-Media LEXI)

The improvements included:

  • Real-time topic adaptation Accurate rendering of domain-specific language for use cases like news, weather, or sport.

  • Flexibility and scale One engine could seamlessly adapt to different content – from French-language news to Australian Rugby League – ensuring consistent quality.

  • Cloud deployment at scale With everything hosted securely on iCAP, clients could access real-time AI features without compromising data protection.

The Impact

By integrating Speechmatics into their infrastructure, AI-Media was able to:

  • Deliver more accurate, real-time captions for live broadcasts.

  • Scale captioning and translation across global media markets.

  • Enable clients to monetize multilingual content – for example, streaming English Premier League in Thai for Thai-speaking audiences

These improvements are already transforming customer outcomes. Feedback from broadcasters highlights not only improved transcription quality, but also smoother integration into existing workflows—thanks to Lexi’s ability to process media second-by-second, frame-by-frame.

Looking ahead, AI-Media is extending this impact with LexiVoice, their new text-to-voice product that brings synthetic voice translation into live and recorded settings. Early customer responses have been highly enthusiastic, recognizing the potential to reach new audiences and unlock new commercial models through voice.

Speechmatics is really optimized for live transcription. The flexibility and capability of their systems allow us to get a really consistent level of quality – and that consistent level of quality is measured by our viewers’ feedback.Tony Abrahams CEO and Co-founder, AI-Media

What's next?

Looking ahead, AI-Media continues to push the boundaries of live media engagement with its expanding suite of AI-driven tools:

  • LEXI: AI-Media’s flagship automatic captioning solution, delivering scalable, real-time captions with industry-leading accuracy.

  • LEXI Voice: A breakthrough in live AI voice translation, enabling natural-sounding multilingual content delivery.

  • iCap: AI-Media’s cloud-based delivery network for live captioning, connecting content to captioners and AI solutions globally.

With AI embedded in every layer of their infrastructure, AI-Media empowers broadcasters, governments, educators, and event producers to reach broader audiences—breaking down barriers of language and accessibility.

Learn more and connect

To explore AI-Media's full suite of AI-powered solutions, visit:

For inquiries or to start a conversation, contact AI-Media.

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