News 11th Mar 2019

We’re excited to announce that Speechmatics will be attending this years’ Enterprise Connect Expo in Orlando, Florida from 18-21 March. The event, which focuses mainly on enterprise communications and collaborations, attracts over 200 exhibitors from across the globe.

This year, Speechmatics is exhibiting with partners and leading customer experience platform provider, Neuraswitch. Speechmatics will be showcasing Neuraswitchs’ ConnexionsCX, a Salesforce-integrated platform which captures calls, transcribes them in real-time using Speechmatics’ speech-to-text technology and provides emotional analytics for any situation to enhance customer satisfaction.

Ian Firth, VP Products at Speechmatics said “I’m looking forward to Enterprise Connect this year, particularly showcasing our integration with Neuraswitch. Speech recognition is proving to be highly influential in the contact centre market with the ability to be used to enhance the customer experience. Our integration with Neuraswitch is significantly improving customer experience and giving agents an easy-to-use interface directly within Salesforce.”

Can’t wait for Enterprise Connect to hear our announcements leading up to the expo? Keep an eye on our social media channels to hear all of our latest updates and announcements first.

If you’re attending the Enterprise Connect expo this year, join us on stand 736, Monday through to Thursday to see our real-time transcription technology and ConnexionsCX in action!


Ben Leaman, Speechmatics