Speech Recognition

07/03/2019

Speechmatics and Neuraswitch Deliver CRM Solution to Intelligently Understand Conversations

Read the news release from Directors’ Club detailing Speechmatics’ partnership announcement with leading customer experience platform provider Neuraswitch. The Salesforce-integrated platform captures calls, transcribes them in real-time using Speechmatics’ technology, and provides emotional analytics for any situation to enhance customer satisfaction. Directors’ Club ...Read more

Go-swagger, OpenAPI specs and Kubernetes custom controllers all at our Cambridge Go Meetup

Last week, myself and fellow Speechmatics Software Developer, Waquid Valiya Peedikakkal spoke at the Cambridge Go Meetup hosted by Speechmatics. The Meetup, which is held monthly at Speechmatics’ offices in Cambridge, is a great opportunity to share stories and knowledge with other Developers and Engineers who are either looking to start using Go, or indeed ...Read more

01/03/2019

What value is held in voice data for call centres?

In 1957 Sir Francis Bacon said that “knowledge is power” and 62 years later this sentiment still holds true, with organisations and businesses putting more focus on data gathering initiatives. Organisations are investing huge amounts of time and budget into better understanding their customer’s needs, wants and motivations. This, in turn, enables enhanced engagement with customers ...Read more

28/02/2019

Showcasing the future of a voice revolution at MWC 2019

This week, myself and Katherine attended Mobile World Congress (MWC) in Barcelona. If you didn’t already know, MWC is the largest mobile event in the world. The show attracts the latest mobile innovations and leading technologies from over 2,400 exhibitors and draws in excess of 107,000 attendees from more than 200 countries and territories worldwide. ...Read more

27/11/2018

Speechmatics Enables Clique to Offer Customers 74 Languages for HD Voice Conferencing

Leader in API economy and CPaaS announces new Speechmatics technology integration Speechmatics, a leader in Automatic Speech Recognition (ASR) technology, today announces a partnership with Clique to offer enterprise clients the ability to communicate and collaborate with anyone in their company. With Speechmatics, transcriptions are done in real time, with the capability to understand native ...Read more

23/11/2018

Speechmatics row 229km for ACT Charity

The Speechmatics team hosted its very own sponsored Rowathon for our charity of the year, Addenbrooke’s Charitable Trust (ACT). The team raised sponsorship money from friends and family with a target to row 135km, the equivalent distance of Oxford to Cambridge. After lots of hard work, motivational music, oranges, Haribo’s and protein bars, the team ...Read more

15/11/2018

Speechmatics attend Huawei’s Eco-Connect Europe 2018 in Rome

Last week, I attended Huawei’s European flagship event, Eco-Connect Europe 2018, in Rome. The event attracted over 2,600 attendees listening to world-leading keynote speakers including delegates from Huawei, Orange Cloud for Business and Bosch, and professors from the University of Cambridge, and the University of Zurich. Just as I anticipated, the event did not disappoint, ...Read more

07/11/2018

Pumpkin carving and marshmallow toasting for Addenbrooke’s Charitable Trust

Last week, the Speechmatics team took part in some fun activities in aid of our charity of the year, Addenbrooke’s Charitable Trust. The team raised money carving pumpkins for Halloween and enjoying an early finish on Friday with a themed bonfire night including beer, toasted marshmallows and sparklers. We are excited to announce that the ...Read more
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