Speechmatics and Neuraswitch Deliver CRM Solution to Intelligently Understand Conversations

Today, Speechmatics is announcing its partnership with leading customer experience platform provider Neuraswitch. The Salesforce-integrated platform captures calls, transcribes them in real-time using Speechmatics’ technology, and provides emotional analytics for any situation to enhance customer satisfaction. With decades of experience working with call centres, Neuraswitch developed the ConnexionsCX platform after witnessing customers’ changing requirements, and […]

05/03/2019

Speechmatics and Clique bring unique comms to the enterprise

Read the article from Comms Business detailing Speechmatics’ partnership announcement with Clique to offer enterprise clients the ability to communicate and collaborate with anyone in their company through real-time speech recognition. Comms Business

28/11/2018

NAB attendees stunned by Custom Dictionary’s astonishing accuracy

Speechmatics exhibited at its very first NAB Show in Las Vegas from 9-12 April. NAB Show is the largest event for the media, entertainment and technology industry, with thousands of professionals showcasing cutting-edge technology throughout the week. The team demonstrated Speechmatics’ new real-time ASR feature, Custom Dictionary. The feature allows users to quickly add context-specific […]

24/04/2018

Speech Technologies – an innovation showcase at Enterprise Connect 2018

Last month, Speechmatics attended Enterprise Connect in North America, the leading conference bringing together vital IT decision makers to discuss topics central to enterprise communications and collaboration. Speechmatics were delighted to be shortlisted as finalists in the ‘Innovation Showcase’ which was focused specifically on speech technologies for 2018. The conference lasted for three days and […]

17/04/2018

Speechmatics has news for you…

Speechmatics is excited to announce that it will be attending NAB Show in Las Vegas from 9-12 April 2018. NAB Show is the ultimate event for the media, entertainment and technology industry, showcasing ground-breaking innovation and powerful solutions. Last year saw over 102,000 professionals from more than 160 countries descend upon Vegas, witnessing some of […]

26/03/2018

Zero to ASR in 3 simple steps

Like many people you may have assumed that deploying your own speech recognition system is difficult and complex, but it’s time to rethink that. Speechmatics is a leading ASR provider and we are making deploying a complete automatic speech recognition system about as simple as it can get, giving you back control and the freedom […]

13/12/2017

Screen Systems achieves a long-held ambition of live automatic captioning through Speechmatics technology

There has been an increased demand in recent years for instant captioning for live events such as news and sports. The challenge of live captioning is very different from pre-prepared captioning for video content, as the turnaround time and accuracy levels are vital to its success. This increased requirement for live captioning is due to […]

14/08/2017

Keeping it real-time at SXSW

We have attended our fair range of conferences across the world and in numerous different markets. However, it is safe to say, that South by South West, SXSW or simply South By, was one of the most eclectic and most enjoyable. Upon arriving we were informed that the mantra for the city is ‘keeping Austin […]

22/03/2017