Trends and Predictions Report 2021

Trends and Predictions Report 2021

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Download this report to learn about future applications for voice technology and how these will impact businesses and consumers.

In the report, we cover:

  • An overview of voice technology use cases and applications

  • How COVID-19 has impacted the rate of voice technology adoption

  • Future applications of voice technology

  • Industry insights into the future of voice technology development

  • The role of machine learning in underpinning the applications of voice technology

  • New machine learning methods that are being utilized

93%

of respondents believe increased demand for collaboration tools will continue into 2021

95%

of professionals indicated that data privacy will continue to be a concern in the future

68%

of experts said their company currently has a voice strategy 

65%

of industry professionals will consider voice technology in their business’ 5-year strategy

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