What’s inside?

Download this report to learn about future applications for voice technology and how these will impact businesses and consumers. In the report, we cover:

  • An overview of voice technology use cases and applications

  • How COVID-19 has impacted the rate of voice technology adoption

  • Future applications of voice technology

  • Industry insights into the future of voice technology development

  • The role of machine learning in underpinning the applications of voice technology

  • New machine learning methods that are being utilized

executive summary of speechmatics' trends and predictions for voice technology in 2021 report

Key stats from the report:


of respondents believe increased demand for collaboration tools will continue into 2021


of professionals indicated that data privacy will continue to be a concern in the future


of experts said their company currently has a voice strategy 


of industry professionals will consider voice technology in their business’ 5-year strategy