Guides

How To Improve Your Customer Experience

10 ways using voice technology in your contact center can improve customer experience. Download our Smart Guide to learn how companies are using voice technology to improve their customer experience.

The Language Of NPS

How voice technology is improving and advancing customer experience metrics such as NPS and CSAT. Download our Mini Guide to learn how companies are using voice technology to understand Net Promoter Score and Customer Satisfaction data.

How Voice Technology Can Protect Your Business

10 ways using voice technology for regulatory compliance can protect your business and customers. Download our Smart Guide to discover how you can protect your business and customers using voice technology.

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How To Collect, Discover And Review Voice Data Using Voice Technology

5 benefits of using voice technology to support your corporate governance. Download our Smart Guide to discover how to collect, discover and review voice data to support your corporate governance strategy.

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Industry Reports

Trends and predictions for voice technology in 2020

Learn from technology professionals and industry experts about their trends and predictions for voice technology in 2020 and beyond. Download our report to learn how companies will utilise any-context speech recognition to rapidly build innovative applications.

The state of voice in the contact center industry

Learn from contact center professionals about how they are using voice technology within their businesses. Download our report to learn how contact center companies are utilizing voice technology to improve operational efficiencies.

The state of voice in the media and broadcast industry

Learn from media professionals about the state of voice in the media industry. Download this report to learn how media and broadcasting companies are utilising voice technology to impact business objectives and create competitive advantages.

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Whitepapers and eBooks

Mock up image of Global English, a single-English language model which supports all major English accents and dialects for use in speech to text transcription

The Speechmatics approach to Global English

Read about how we develop a single English language model, Global English, to support all English accents for use in speech-to-text.

AL – The Automatic Linguist

Find out more about our machine learning framework for building languages models with success.

How to make the most of data surplus

Have you been wondering about what to do with all your data? In this short ebook, we explain how to make the most of a data surplus.

How to deploy machine learning in production

In this eBook you will find out how you can help your business deliver machine learning into production so that you and your customers can use it.

How to make the most of machine learning

Want to learn about the key differences between machine learning, artificial intelligence and statistics? Download our eBook to learn how to make the most of machine learning?

 

How to build a streaming DataLoader with PyTorch

In this eBook we deep dive into the new dataset classes in PyTorch 1.2. Download our eBook to learn how you can use PyTorch to build a streaming DataLoader.

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