What’s inside?

Download this 2020 Gartner Market Guide to learn how enterprise legal management (ELM) solutions provide support and insights into legal operations and workflows. Application leaders should work together with legal department leaders and use this Market Guide to understand this changing market and inform their technology choices. Gartner recommends that: “Application leaders responsible for legal and compliance technologies should:

  • Confirm support for business requirements and expectations by establishing an evaluation team composed of functional, technical and line-of-business staff, including attorneys and other legal operations personnel.

  • Link the vendor selection process to appropriate use cases by aligning it with legal department strategy.

  • Identify the nuances of product and process fit by taking charge of demos.

  • Verify that the vendor’s products and services can deliver value in practical terms by assessing the strength of their positions in the ELM ecosystem.”



*Gartner, Market Guide for Enterprise Legal Management Solutions, Nikos Drakos, Jim Murphy, 4 September 2020

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


According to Gartner*:

By 2023,

33% of corporate legal departments will have a dedicated legal technology expert to support the increasing automation of core in-house workflows


of ELM deployments are in North America


of ELM deployments are in Europe