Teaching Children ‘Clone Wars’ at ChYpPS Youth Group

Last week, volunteers from Speechmatics went to Brown’s Field Youth and Community Centre in Cambridge as part of their partnership initiative with Cambridge City Council organised ChYpPS. ChYpPS is a youth group which we attend each month to provide a coding workshop for the local children. Last year, we formed a partnership with the community […]

18/03/2019

Speechmatics Announce Appointment of John Milliken as CEO

Milliken’s appointment signals Speechmatics’ intent to accelerate its growth as it leads the voice revolution Speechmatics, the Cambridge-based leaders in machine learning and automated speech recognition, is delighted to announce the appointment of John Milliken as its CEO. The appointment signals the company’s intent to expand to the next level, with John perfectly placed to […]

12/03/2019

Be a responsible communicator and don’t dismiss the ‘why’

Last week, I attended Stempra’s flagship training event in London. It was a one-day event and mainly for junior press officers trying to understand and improve how they communicate about STEM subjects. It’s clearly a jungle of data and hype they are having to work through, and I was pleased to be invited to contribute […]

11/03/2019

Speechmatics to attend Enterprise Connect 2019 with partners, Neuraswitch

We’re excited to announce that Speechmatics will be attending this years’ Enterprise Connect Expo in Orlando, Florida from 18-21 March. The event, which focuses mainly on enterprise communications and collaborations, attracts over 200 exhibitors from across the globe. This year, Speechmatics is exhibiting with partners and leading customer experience platform provider, Neuraswitch. Speechmatics will be […]


Go-swagger, OpenAPI specs and Kubernetes custom controllers all at our Cambridge Go Meetup

Last week, myself and fellow Speechmatics Software Developer, Waquid Valiya Peedikakkal spoke at the Cambridge Go Meetup hosted by Speechmatics. The Meetup, which is held monthly at Speechmatics’ offices in Cambridge, is a great opportunity to share stories and knowledge with other Developers and Engineers who are either looking to start using Go, or indeed […]

07/03/2019

Speechmatics and Neuraswitch Deliver CRM Solution to Intelligently Understand Conversations

Today, Speechmatics is announcing its partnership with leading customer experience platform provider Neuraswitch. The Salesforce-integrated platform captures calls, transcribes them in real-time using Speechmatics’ technology, and provides emotional analytics for any situation to enhance customer satisfaction. With decades of experience working with call centres, Neuraswitch developed the ConnexionsCX platform after witnessing customers’ changing requirements, and […]

05/03/2019

Generating insights for broadcast video at BVE 2019

Earlier this week, I was at the BVExpo in London looking to show customers in the media broadcast market some proof of concepts that Speechmatics has been working on over the past few months. As well as generating some great feedback from the market, I used the event as an opportunity to meet with current […]

01/03/2019

Image of person with telephone and digital buttons on screen

What value is held in voice data for call centres?

In 1957 Sir Francis Bacon said that “knowledge is power” and 62 years later this sentiment still holds true, with organisations and businesses putting more focus on data gathering initiatives. Organisations are investing huge amounts of time and budget into better understanding their customer’s needs, wants and motivations. This, in turn, enables enhanced engagement with customers […]


Showcasing the future of a voice revolution at MWC 2019

This week, myself and Katherine attended Mobile World Congress (MWC) in Barcelona. If you didn’t already know, MWC is the largest mobile event in the world. The show attracts the latest mobile innovations and leading technologies from over 2,400 exhibitors and draws in excess of 107,000 attendees from more than 200 countries and territories worldwide. […]

28/02/2019

A team of Speechmatics volunteers help teach children to code at Cambridge Community Centre

As part of our ongoing partnership, last week, a group of volunteers from Speechmatics went to ChYpPS, a Cambridge-based youth group organised by the Cambridge City Council, to provide a coding workshop for the local children. Last year, Speechmatics and ChYpPS formed a partnership in a bid to improve the coding skills of children in […]

19/02/2019

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