News

07/09/2018

Red Bee Media, Speechmatics partner on subtitling solution for social media

Read the article by TVB Europe about how Red Bee Media have partnered with Speechmatics to create a new live automated subtitling solution for social media and other unregulated channels. The solution will use automatic speech recognition technology (ASR) and channel it through Red Bee Media’s bespoke Subito Live subtitling platform which includes sophisticated formatting ...Read more

Speechmatics Extends Transcription Offering With Sounds Feature

Feature launched to differentiate between how a word sounds and how it is written Speechmatics has launched the Sounds feature, a new addition to the company’s current speech-to-text offering. Sounds supports broadcasters by delivering highly accurate transcripts, it allows the speech engine to understand the difference between word pronunciations and the way they are written. ...Read more

17/07/2018

How to use assistive AI to improve call centre experience

Read the article featured in Contact Centres whereby Speechmatics’ VP Products, Ian Firth, discusses how to use assistive AI to improve the call centre experience. Ian explains that assistive AI improves operational efficiency and by accepting the technology available now, operatives can have a more rewarding job by achieving more in less time, delivering better ...Read more

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