Boy watching television and girl using digital tablet in living room at home

Can Peppa Pig really educate future generations?

When you think of subtitles – or captions – what springs to mind? That they are useful when you can’t turn the sound up on your phone in a public space? That they provide accessibility and understanding to videos and tv programmes for the deaf or hard of hearing community. Me too… until recently when […]

17/06/2019

Two laptops back to back on a table used for benchmarking blog

How to accurately benchmark speech technology providers

Speech-to-text accuracy (also discussed as word error rate or WER) and the number of languages supported are often quoted benchmarks when comparing speech-to-text products. But when looking at benchmarking from an operational perspective, there are many other factors that come into play that can make an integration exercise either very simple or much harder than […]

05/06/2019

SEMrush chat headphones laying on a table

Emerging trends for digital marketers to pay attention to

On Wednesday, I was following a debate on Twitter hosted by SEMrush (#semrushchat for those interested), addressing influencer marketing, video content, social media and emerging trends that digital marketers should pay attention to. Reading through some of the discussions, a key theme emerged in the form of voice search. Unsurprisingly, AI also featured as a […]

24/05/2019

John Birch Strategy & Business Development Manager at Screen Systems

Accuracy, ASR and Automated Captioning

Accuracy is often quoted and talked about when discussing automatic speech recognition (ASR) and its application to different market areas. ASR accuracy is often quoted as a percentage, but as a percentage of what? The number of correct words? Does that include omissions, punctuation, spelling and grammar errors? A comparison of ASR systems on the […]

20/05/2019

Man speaking about speech technology at the SpeechTEK conference

Discovering applications of speech technology at SpeechTEK

The conference At the end of April, I went to Washington DC to attend SpeechTEK 2019, the world’s leading speech technology and AI conference. The event was exactly how I’d imagined with tracks covering all aspects of speech technology with leading experts giving keynote talks on delivering and deploying speech technologies in all types of […]

14/05/2019

Be a responsible communicator and don’t dismiss the ‘why’

Last week, I attended Stempra’s flagship training event in London. It was a one-day event and mainly for junior press officers trying to understand and improve how they communicate about STEM subjects. It’s clearly a jungle of data and hype they are having to work through, and I was pleased to be invited to contribute […]

11/03/2019

Image of person with telephone and digital buttons on screen

What value is held in voice data for call centres?

In 1957 Sir Francis Bacon said that “knowledge is power” and 62 years later this sentiment still holds true, with organisations and businesses putting more focus on data gathering initiatives. Organisations are investing huge amounts of time and budget into better understanding their customer’s needs, wants and motivations. This, in turn, enables enhanced engagement with customers […]

01/03/2019

Why is it difficult to access and fully leverage voice data?

Digital transformation projects and big data analytics are high on the agenda for pretty much all organisations. Data is sometimes compared to oil in terms of its value as a resource. Indeed, in a recent Red Box survey*, more than three quarters (76%) of senior IT executives indicated that they expected to have a ‘Voice […]

18/02/2019

System Architecture at Speechmatics

System architecture can mean so many things when it comes to software, especially in a fast-paced industry like speech technology. So, what is it like being a System Architect for Speechmatics? My goal is to reliably deliver world-class Automatic Speech Recognition technology that runs efficiently on everything from small devices in meeting rooms, partner appliances […]

05/11/2018

A new starter Software Development Engineer at Speechmatics

A day in the life of a Software Development Engineer at Speechmatics is always varied. Having joined the Engineering team only 7 months ago, I’ve already been involved in a number of different projects, being exposed to many new learnings and new experiences which has been a very positive and enjoyable experience so far. More […]


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