John Birch Strategy & Business Development Manager at Screen Systems

Accuracy, ASR and Automated Captioning

Accuracy is often quoted and talked about when discussing automatic speech recognition (ASR) and its application to different market areas. ASR accuracy is often quoted as a percentage, but as a percentage of what? The number of correct words? Does that include omissions, punctuation, spelling and grammar errors? A comparison of ASR systems on the […]

20/05/2019

Man speaking about speech technology at the SpeechTEK conference

Discovering applications of speech technology at SpeechTEK

The conference At the end of April, I went to Washington DC to attend SpeechTEK 2019, the world’s leading speech technology and AI conference. The event was exactly how I’d imagined with tracks covering all aspects of speech technology with leading experts giving keynote talks on delivering and deploying speech technologies in all types of […]

14/05/2019

Be a responsible communicator and don’t dismiss the ‘why’

Last week, I attended Stempra’s flagship training event in London. It was a one-day event and mainly for junior press officers trying to understand and improve how they communicate about STEM subjects. It’s clearly a jungle of data and hype they are having to work through, and I was pleased to be invited to contribute […]

11/03/2019

Image of person with telephone and digital buttons on screen

What value is held in voice data for call centres?

In 1957 Sir Francis Bacon said that “knowledge is power” and 62 years later this sentiment still holds true, with organisations and businesses putting more focus on data gathering initiatives. Organisations are investing huge amounts of time and budget into better understanding their customer’s needs, wants and motivations. This, in turn, enables enhanced engagement with customers […]

01/03/2019

Why is it difficult to access and fully leverage voice data?

Digital transformation projects and big data analytics are high on the agenda for pretty much all organisations. Data is sometimes compared to oil in terms of its value as a resource. Indeed, in a recent Red Box survey*, more than three quarters (76%) of senior IT executives indicated that they expected to have a ‘Voice […]

18/02/2019

System Architecture at Speechmatics

System architecture can mean so many things when it comes to software, especially in a fast-paced industry like speech technology. So, what is it like being a System Architect for Speechmatics? My goal is to reliably deliver world-class Automatic Speech Recognition technology that runs efficiently on everything from small devices in meeting rooms, partner appliances […]

05/11/2018

A new starter Software Development Engineer at Speechmatics

A day in the life of a Software Development Engineer at Speechmatics is always varied. Having joined the Engineering team only 7 months ago, I’ve already been involved in a number of different projects, being exposed to many new learnings and new experiences which has been a very positive and enjoyable experience so far. More […]


What does the future hold for Automatic Speech Recognition?

Speech technology has progressed rapidly over the past 5-10 years due to the rise of graphics processing and cloud computing, but how do we keep this momentum up and continue to progress Automatic Speech Recognition (ASR) further in the future? I was recently in Hyderabad, India at Interspeech, the largest dedicated speech conference in the […]

08/10/2018

What’s in a trademark?

When referring to names that are trademarked it can be important to display this. The use of the trademark symbol enables others to respect and not infringe on intellectual property, deterring them from attempting to use the name or mark for their own business, preventing confusion in the marketplace about the identity of a product or service. […]

05/09/2018

What’s in an acronym?

Acronyms are often understood and used more than their unabbreviated form. This occurs nearly everywhere, for example, ‘BLT’ is just as understood in a restaurant as ‘Bacon Lettuce and Tomato.’ In some cases, the acronym is more common than the complete form, PM is used for afternoon and hardly ever do people say “Post Meridian”, […]

04/09/2018

     

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