Rethinking voice in a digital world

August, 2019

27aug19:0020:00Rethinking voice in a digital worldWebinar

Modern background of connecting lines and dots


For years, investments in the voice channel have taken a backseat to digital. But thanks to the rise of IoT devices and AI-driven conversational experiences in the consumer realm, organizations must rethink the role of voice. Today, consumers want to engage through channels and devices beyond the phone. With loyalty and revenue at stake, now is the time to reevaluate the role of voice as part of your organization’s omnichannel customer engagement strategy.

This webinar, hosted by Speech Technology Magazine, will explore:

  • Lessons from leading brands who have transformed voice-based customer experiences
  • Why voice is becoming an increasingly important aspect of business strategies
  • How advancements in AI are fueling the development and evolution of conversational voice interactions
  • What you can expect from voice technology to support customer engagement
  • Key principles for delivering intuitive conversational voice experiences across IVR, virtual assistants, IoT devices and other engagement channels

REGISTER NOW to attend the webinar “Rethinking Voice in a Digital World.”

Guest speakers:

Ian Firth, VP Products, Speechmatics

Chris Caile, Senior Principal Product Marketing Manager, Nuance

Register now


(Tuesday) 19:00 - 20:00 BST